Legal
Last updated: December 17, 2025
Novo North starts at $15/month on an annual plan (auto-renews). You get access to specialized AI coaches for fitness and personal development with real-time progress tracking, personalized weekly content, progress visualization, and always-available coaching. Our AI coaches help you with fitness and personal development, but aren't doctors or therapists. You can cancel anytime. If you're under 18, get parent permission first.
Your subscription includes: - Specialized AI coaches for fitness, nutrition, meditation, and finance (starting with fitness) - Personalized weekly content tailored to your context and experience level - 24/7 AI coaching that remembers your entire journey - Optional push notifications (if you opt in) for reminders and updates - Visual progress tracking with AI feedback on every action - Interactive dashboard that works on any device - Research-backed recommendations tailored to your specific situation
We offer free workout previews through third-party platforms like ChatGPT Apps. These previews: - Let you generate and execute single workouts - Include exercise videos and rest timers - Do NOT require an account or subscription - Do NOT save your workout data Full features (audio coaching, progress tracking, weekly plans, coach conversations) require a Novo North subscription at novonorth.com. The same AI disclaimers and liability limitations in these terms apply to free preview features.
**Price:** See current pricing at checkout **Free Trial:** New users may be offered a free trial period. Trial terms will be displayed at checkout. **Auto-Renewal:** Your subscription renews automatically based on your chosen plan (monthly or annual) after any trial period. We'll charge your card on the same day you originally signed up. **Cancellation:** Cancel anytime from your Account settings in the dashboard or by emailing support@novonorth.com. Your cancellation takes effect immediately. **Refunds:** Subscriptions are non-refundable. Once cancelled, you'll retain access until the end of your current billing period.
- Dashboard access requires secure authentication - Your account keeps all your progress, content, and conversation history in one place - Full dashboard features require an active subscription - We maintain secure sessions to protect your personal data
Novo North is designed to help people build intentional progress in their fitness and personal development. Our platform philosophy centers on tracking any positive action in the areas you're focusing on - not just prescribed exercises - because progress builds through consistent forward movement in any form.
### AI-Generated Content Notice **Our coaches are AI systems, not humans.** All content, recommendations, and responses are generated by artificial intelligence technology. While we strive for accuracy and helpfulness, AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. ### No Professional Advice **Novo North does NOT provide:** - **Medical or Health Advice:** Not a substitute for doctors, therapists, or healthcare providers - **Financial or Investment Advice:** Not a substitute for financial advisors or CPAs - **Legal Advice:** Not a substitute for attorneys or legal counsel - **Professional Training:** Not a substitute for certified personal trainers or coaches - **Crisis Support:** Not suitable for emergencies or mental health crises **Your Responsibility:** You must independently verify any information before relying on it. Always consult qualified professionals for important decisions regarding your health, finances, legal matters, or safety. **No Guarantee of Results:** We make no representations or warranties about the accuracy, reliability, completeness, or timeliness of any content. Individual results will vary. **Emergency Situations:** If you're experiencing a medical emergency, mental health crisis, or any urgent situation, stop using our service immediately and contact emergency services or appropriate professionals.
**If you're under 18:** Please have a parent or guardian: - Review these terms with you - Approve your use of Novo North - Supervise your participation in any physical activities We design our content to be safe for all ages, but parental guidance is always recommended for minors.
By using Novo North, you agree to: - Provide accurate information during signup - Keep your account secure (don't share login details) - Use the service legally and respectfully - Take responsibility for your own health and safety - Not share or resell the content we create for you
You may not: - Use the service to harass, abuse, or harm others - Attempt to extract or reverse-engineer our AI systems - Share your account or plans with others - Use the service for any illegal purpose - Submit false payment information - Create multiple accounts to abuse free trials
- **Your plans:** We create personalized content exclusively for you. You can use it for personal purposes but can't resell or redistribute it. - **Your input:** By using our service, you grant us a license to use your information (goals, preferences, conversations) to provide and improve our service, including AI training - **Our service:** We own all AI systems, algorithms, and the Novo North brand
We reserve the right to: - Update or modify the service (we'll notify you of big changes) - Suspend accounts that violate these terms - Change pricing with 30 days notice - Modify, suspend, or terminate the service (or any part of it) at any time - Terminate or suspend your access for any reason, with or without notice
**We welcome users worldwide!** However, please note: - Our service is currently in English - Prices are in US dollars unless otherwise stated - Service times based on US timezones - Your data is stored securely in accordance with our Privacy Policy **EU Users:** See our Privacy Policy for your GDPR rights. **California Users:** See our Privacy Policy for your CCPA rights.
**Service "As Is":** Our service is provided "as is" without warranties of any kind, either express or implied. We don't guarantee that the service will be uninterrupted, secure, or error-free. **Limitation of Liability:** To the fullest extent permitted by law, Novo North and its affiliates shall not be liable for: - Any indirect, incidental, special, consequential, or punitive damages - Loss of profits, data, use, or goodwill - Personal injury or property damage resulting from your use of the service - Any damages resulting from reliance on AI-generated content - Unauthorized access to or alteration of your data Our total liability for any claims shall not exceed the amount you've paid us in the last 12 months. **Indemnification:** You agree to defend, indemnify, and hold harmless Novo North from any claims, damages, or expenses arising from your use of the service or violation of these terms. **Disputes & Arbitration:** We prefer to resolve issues directly with you via email. If we can't work it out, any dispute will be resolved through binding arbitration under JAMS Streamlined Arbitration Rules, not in court. The arbitration will be conducted online. You waive any right to a jury trial or class action. This doesn't apply to small claims court actions. **Governing Law:** These terms are governed by the laws of Delaware, USA.
Your privacy matters to us. Check out our [Privacy Policy](/privacy) to see how we handle your data.
Questions? Issues? Just want to say hi? Email us at support@novonorth.com